Signifyd Fraud Protection Plus QuickRefund Dispute Management
Signifyd's chargeback guarantee covers approved fraud disputes. QuickRefund handles everything outside that guarantee scope: service disputes, friendly fraud, subscription issues, and non-guaranteed chargebacks.
Better Together: QuickRefund + Signifyd
Signifyd's commerce protection platform guarantees fraud chargebacks. QuickRefund manages every other type of dispute, closing the gap between guaranteed protection and total chargeback defense.
What Signifyd Does Best
Signifyd's Commerce Protection Platform provides guaranteed fraud protection for ecommerce merchants. Their machine learning models analyze orders in real time and provide approve or decline decisions. For approved orders that result in fraud chargebacks, Signifyd reimburses you through their financial guarantee. This removes the fraud chargeback risk from transactions Signifyd approves, letting you ship with confidence.
What QuickRefund Adds
Signifyd's guarantee covers a specific slice of chargebacks: fraud disputes on guaranteed orders. But merchants face chargebacks from many other sources. Service disputes, friendly fraud, subscription billing disagreements, and chargebacks on orders Signifyd didn't guarantee all need active management. QuickRefund automates representment for these non-guaranteed disputes, compiling evidence and submitting responses to recover revenue.
Extending Your Signifyd Commerce Protection
QuickRefund fills the gaps in Signifyd's chargeback guarantee without adding complexity to your existing fraud protection workflow.
Signifyd Guarantees Fraud
Signifyd approves or declines orders based on fraud risk. Approved orders receive the chargeback guarantee for unauthorized fraud disputes.
Non-Guaranteed Disputes Arise
Chargebacks outside Signifyd's guarantee scope arrive: service complaints, friendly fraud, subscription issues, and disputes on non-guaranteed orders.
QuickRefund Takes Over
QuickRefund automatically identifies non-guaranteed chargebacks, compiles relevant evidence, and builds representment cases tailored to each dispute type.
Revenue Recovered
Optimized responses are submitted within deadlines. Track your win rates, analyze patterns, and watch previously lost revenue flow back to your business.
Why Merchants Add QuickRefund to Signifyd
Signifyd's chargeback guarantee is powerful for fraud protection. QuickRefund ensures the rest of your chargeback volume is professionally managed and not simply written off.
Non-Fraud Dispute Management
Service quality disputes, delivery issues, and product complaints fall outside fraud guarantee scope. QuickRefund provides dedicated representment workflows for these non-fraud chargeback categories.
Friendly Fraud Recovery
Customers who make legitimate purchases then file chargebacks representing a growing challenge. QuickRefund builds cases using purchase history and delivery data to fight these first-party fraud disputes.
Subscription Dispute Handling
Recurring billing generates unique chargeback patterns. QuickRefund manages subscription disputes with evidence showing enrollment, notification history, and policy compliance.
Manual Review Order Protection
Orders that Signifyd flags for manual review or declines but you choose to fulfill are not covered by the guarantee. QuickRefund provides dispute management for these high-risk edge cases.
Complete Chargeback Analytics
See your full chargeback picture. Understand which disputes Signifyd covers, which QuickRefund manages, and where gaps exist to optimize your prevention strategies.
Chargeback Ratio Management
Your chargeback ratio includes all disputes. While Signifyd reimburses guaranteed fraud, QuickRefund fights non-guaranteed disputes to help keep your total ratio in check.
Before and After: Adding QuickRefund to Signifyd
See how your chargeback coverage expands when QuickRefund's dispute management complements Signifyd's fraud guarantee.