Riskified Chargeback Protection Plus QuickRefund for Total Revenue Defense

Riskified guarantees fraud chargebacks and optimizes your approval rates. QuickRefund manages the disputes that fall outside the guarantee, recovering revenue from service issues, friendly fraud, and edge cases.

Better Together

Better Together: QuickRefund + Riskified

Riskified maximizes the revenue you approve. QuickRefund maximizes the revenue you recover. Together, they protect your bottom line from every direction.

What Riskified Does Best

Riskified is an ecommerce fraud prevention platform focused on revenue optimization. Their machine learning models analyze orders to maximize approval rates while providing a chargeback guarantee on approved transactions. Riskified's approach is built around enabling merchants to say yes to more orders with confidence, knowing that fraud chargebacks on guaranteed orders will be reimbursed. This revenue-positive model helps merchants grow without fear of fraud losses.

What QuickRefund Adds

Riskified's guarantee covers fraud chargebacks on approved orders, but merchants face disputes from many other sources. Delivery disputes, product quality complaints, subscription billing issues, and friendly fraud all generate chargebacks that no fraud guarantee covers. QuickRefund provides automated dispute management for these non-guaranteed chargebacks. Evidence is compiled, representment responses are optimized, deadlines are tracked, and revenue is recovered from disputes that would otherwise be written off as losses.

How It Works

Revenue Optimization Meets Dispute Recovery

Riskified helps you approve more orders safely. QuickRefund helps you keep that revenue by fighting the disputes that follow. Complete revenue protection in four steps.

1

Riskified Approves Orders

Riskified's machine learning evaluates orders and maximizes safe approvals. Approved orders receive the chargeback guarantee for fraud disputes.

2

Non-Fraud Disputes Arise

Despite legitimate transactions, some customers file disputes. Service complaints, friendly fraud, billing confusion, and delivery issues generate chargebacks outside the guarantee.

3

QuickRefund Responds

QuickRefund automatically identifies non-guaranteed chargebacks and builds evidence-based representment cases. Transaction data, delivery proof, and customer history are compiled.

4

Revenue Protected

Responses are submitted before deadlines. Win rates are tracked and optimized. Revenue from non-guaranteed disputes flows back to your business.

Key Benefits

Why Merchants Add QuickRefund to Riskified

Riskified's chargeback guarantee protects your fraud losses. QuickRefund protects the revenue you're losing to every other type of dispute that guarantees don't cover.

Edge-Case Dispute Recovery

Every fraud guarantee has boundaries. Orders Riskified declines, transactions outside guarantee terms, and non-fraud disputes all represent revenue at risk. QuickRefund manages these edge cases through professional representment.

Friendly Fraud Representment

Riskified's models identify third-party fraud. But first-party friendly fraud, where real customers dispute legitimate purchases, looks identical to normal buying behavior. QuickRefund builds compelling evidence cases to fight these disputes.

Service Dispute Management

Product quality complaints, shipping delays, and service disagreements create chargebacks that no fraud detection can prevent. QuickRefund provides workflows tailored to service-related chargeback reason codes.

Subscription Revenue Protection

Recurring billing generates chargebacks from billing confusion and cancellation disagreements. QuickRefund manages these with evidence packages showing enrollment, notifications, and terms acceptance.

Complete Revenue Analytics

Understand the full picture of your chargeback landscape. See which disputes Riskified's guarantee covers, which QuickRefund fights, and where your remaining revenue leaks exist.

Declined Order Dispute Support

When you manually approve orders Riskified declines, those transactions have no guarantee coverage. QuickRefund provides a safety net for these high-risk orders through automated representment.

Comparison

Before and After: Adding QuickRefund to Riskified

See the revenue protection difference when QuickRefund's dispute management complements Riskified's chargeback guarantee model.

Capability
Riskified Alone
Riskified + QR
ML-driven order approval optimization
Yes
Yes
Fraud chargeback guarantee
Yes
Yes
Non-fraud dispute representment
No
Yes
Friendly fraud case management
No
Yes
Service & delivery dispute handling
No
Yes
Declined-order dispute management
No
Yes
Automated evidence compilation
No
Yes
Full chargeback lifecycle analytics
Fraud-focused
All dispute types
FAQs

QuickRefund + Riskified: Common Questions

Riskified's guarantee covers fraud-related chargebacks on orders they approve. QuickRefund manages disputes outside this scope, including service complaints, delivery disputes, subscription disagreements, and chargebacks on orders Riskified declined but you chose to fulfill.
Riskified maximizes revenue by approving more orders upfront. QuickRefund optimizes revenue from the other direction by recovering funds from non-guaranteed disputes. Together, you maximize both order approval and dispute recovery rates.
No. QuickRefund operates completely independently. Your approval rates and guarantee terms remain unchanged. QuickRefund connects to your processor separately and only activates for disputes outside Riskified's scope.
Yes. If you fulfills an order Riskified declined, it has no guarantee coverage. QuickRefund provides the only recourse for recovering revenue through representment, compiling evidence and submitting optimized responses.
Riskified can guarantee the initial purchase against fraud. QuickRefund manages the subsequent recurring billing disputes and cancellation misunderstandings that fall outside the fraud guarantee scope.
Setup takes 24-48 hours. You simply connect QuickRefund to your payment processor and configure your response templates. No changes to your existing Riskified integration are required.